Terms and Conditions

Key Terms Used in This Document

SeqSMART

Refers to the platform, services, and all related functionalities and operations offered by the company.

User

Any individual or entity accessing or using the SeqSMART platform, including researchers, clinicians, and private individuals.

Services

All tools, features, and functionalities provided by SeqSMART, including but not limited to genomic data analysis, data visualization, and reporting.

Genomic Data

Any DNA, RNA, or related genetic information uploaded to or processed by the SeqSMART platform.

Account

Users create a personalized profile to access and utilize the SeqSMART platform and its services.

Third-Party Services

Any external platforms, tools, or services integrated with or linked to the SeqSMART platform.

Terms

This document outlines the rules, conditions, and guidelines that govern the use of SeqSMART.

Eligibility Criteria

To use SeqSMART’s platform and services, you must meet the following requirements:

Permitted Uses

You may use SeqSMART’s platform and services solely for:

Prohibited Uses

You agree not to:

Compliance

You agree to use SeqSMART’s services in strict compliance with all applicable laws, regulations, and ethical standards, including those related to data privacy, genetic testing, and bioethics.

Registration and Account Security

To access certain features of SeqSMART, users must create an account by providing accurate and up-to-date information.

Users are responsible for maintaining the confidentiality of their login credentials and must not share their account details with others.

You agree to notify SeqSMART immediately of any unauthorized access to your account or any breach of security.

Responsibility for Account Activity

You are solely responsible for all activity conducted through your account.

Any use of your account in violation of these Terms, whether authorized by you or not, may result in suspension or termination of your account.

Account Termination Policy

SeqSMART reserves the right to suspend or terminate your account if you:

User Consent and Authorization

By submitting genomic data to SeqSMART, you confirm that you possess the necessary rights and permissions to provide this data.

By providing your data, you grant SeqSMART a non-exclusive, worldwide, royalty-free license to process and analyze it solely for the purpose of delivering services to you.

Data Ownership and Rights

You retain ownership of all genomic data submitted to SeqSMART.

SeqSMART will not claim ownership of your data but may aggregate anonymized data for research and development purposes, provided it does not identify you or compromise your privacy.

Accuracy of Submitted Data

You are responsible for ensuring the accuracy, completeness, and error-free nature of the genomic data you submit.

SeqSMART will not be liable for inaccuracies or outcomes resulting from incorrect or incomplete data submissions.

Restrictions on Uploaded Content

You agree not to upload data that:

Link to Privacy Policy

Your privacy is of utmost importance to SeqSMART. For detailed information on how we collect, use, and protect your data, please refer to our Privacy Policy. By using our services, you acknowledge and agree to the terms outlined in the Privacy Policy.

Data Collection:

We collect only the information necessary to provide our services, including personal information and genomic data that you voluntarily submit.

Data Usage:

Your data will be used exclusively for the analysis and services you request. Anonymized data may also be used to enhance our platform and support research initiatives.

Data Storage:

We use secure storage solutions to safeguard your data against unauthorized access or loss.

Data Sharing:

Your data will not be shared with third parties without your explicit consent, except as required by law.

User Rights:

You have the right to request access, modification, or deletion of your data, as outlined in our Privacy Policy.

Scientific and Medical Disclaimer

The services provided by SeqSMART are intended for informational and research purposes only.

SeqSMART does not offer medical advice, diagnosis, or treatment. Any information provided should not be used as a substitute for professional medical consultation.

No Guarantee of Results

SeqSMART strives to deliver accurate and reliable genomic analysis. However, due to the complexity of genomic data, results are not guaranteed error-free or complete.

The insights provided may vary based on the quality of data submitted and the limitations of current scientific knowledge.

Limitation of Liability

SeqSMART is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the platform, including but not limited to loss of data or reliance on provided information.

Users assume full responsibility for decisions or actions based on the analysis and insights provided by SeqSMART.

Service Interruptions

SeqSMART is not responsible for interruptions or delays in service caused by technical issues, maintenance, or external factors beyond our control.

All content, materials, and technology available on the SeqSMART platform, including but not limited to software, algorithms, text, graphics, logos, and design elements, are the intellectual property of SeqSMART or its licensors.

This content is protected by applicable copyright, trademark, and intellectual property laws.

Users are prohibited from copying, modifying, distributing, or creating derivative works based on SeqSMART’s content without prior written authorization.

The use of SeqSMART’s intellectual property for commercial purposes or in any way that infringes on our rights is strictly prohibited.

Any feedback, suggestions, or ideas you provide to SeqSMART regarding the platform or services may be used by SeqSMART without obligation or compensation to you.

SeqSMART reserves the right to incorporate such contributions into its products and services as deemed appropriate.

SeqSMART respects the intellectual property rights of others and expects users to do the same.

If you believe your intellectual property has been infringed upon, please contact us. immediately with the necessary documentation to address the issue.

a) Free Tier:

Limited monthly access to a specific number of cases for free.

Designed to provide organizations with a basic introduction to the platform’s capabilities.

b) Pay-As-You-Go Tier:

Users can pay for additional cases beyond the free monthly limit on a per-case basis.

Fees are displayed before a case is processed, ensuring transparency.

c) Membership Tier:

Organizations can enjoy full and unlimited access to all features through an annual or monthly membership plan.

Pricing, billing details, and membership benefits will be outlined during the registration process.

SeqSMART accepts payments through secure channels, including credit/debit cards, bank transfers, or supported payment gateways.

Users are responsible for ensuring their payment information is accurate and up-to-date.

Memberships are billed either monthly or annually, depending on the selected plan.

Memberships renew automatically at the end of each billing cycle unless canceled in advance.

Refunds for unused services or canceled memberships are not guaranteed but may be provided at SeqSMART’s discretion under specific circumstances, such as technical issues or service interruptions.

Refund requests must be made within 30 days of the billing date to be eligible for consideration.

SeqSMART reserves the right to restrict or suspend access to services in the event of late or failed payments.

Users will be notified of any payment issues and given the opportunity to resolve them in order to prevent service interruptions.

SeqSMART may integrate with or provide links to external platforms and services to enhance the user experience.

These integrations may include third-party tools for data analysis, payment processing, or additional functionalities.

SeqSMART is not responsible for the functionality, accuracy, or availability of any third-party services.

The SeqSMART platform may include links to third-party websites or services that are not owned or controlled by SeqSMART.

SeqSMART does not endorse or take responsibility for the content, policies, or practices of third-party websites.

Users are advised to review the terms and privacy policies of any third-party services before engaging with them.

You may terminate your account or discontinue use of SeqSMART's services at any time by contacting our support team.

Upon termination, you will no longer have access to your account or associated data unless specifically agreed upon under a separate arrangement.

SeqSMART reserves the right to suspend or terminate your access to the platform, with or without prior notice, under the following circumstances:

Upon termination, all licenses and rights granted under these Terms will terminate immediately.

SeqSMART may retain anonymized data for research and platform enhancement purposes, as permitted by applicable law.

Any outstanding fees owed by you remain due and payable.

SeqSMART will securely retain user data for a limited period after termination, as required by applicable laws or regulatory requirements.

Users may request the deletion of their data or genomic data following our Privacy Policy.

These Terms and Conditions are governed by and construed following the laws of the jurisdiction in which SeqSMART operates, without regard to its conflict of law principles.

Any legal action or proceeding related to these Terms shall be brought exclusively in the courts located within that jurisdiction.

In the event of a dispute, both parties agree to attempt to resolve the issue through informal negotiations or mediation before seeking legal recourse.

If mediation is unsuccessful, the dispute will be resolved through binding arbitration following the rules of an agreed-upon arbitration body.

Users agree that any disputes will be resolved individually and not as part of a class action or representative action.

Users waive the right to participate in any class-action lawsuit or group litigation related to the services provided by SeqSMART.

The exclusive venue for any disputes that cannot be resolved through mediation or arbitration will be in the courts located within SeqSMART’s jurisdiction.

Users consent to the personal jurisdiction and venue of these courts for any legal proceedings.

SeqSMART reserves the right to modify, update, or revise these Terms and Conditions at any time, without prior notice.

Any changes will be effective immediately upon posting on the platform.

Users will be notified of any material changes to the Terms via email, a prominent notice on the platform, or within the platform itself.

It is the user's responsibility to review these Terms periodically to stay informed of any updates.

By continuing to use the SeqSMART platform and services after any changes to these Terms, users agree to the revised Terms and Conditions.

If a user does not agree with the updated Terms, they should stop using the services and may request the deletion of their account.